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Last updated: 26.10.2022
Marbelys.shop values your privacy and is committed to safeguarding the personal information that you share with us. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website or use our services. By using marbelys.shop, you agree to the collection and use of information in accordance with this policy.
Information Collection
When you visit marbelys.shop or use our services, we may collect two types of information: Personal Information and Non-Personal Information.
1. Personal Information:
- This refers to data that identifies you as an individual or relates to an identifiable individual. It may include, but not limited to, your name, email address, phone number, shipping and billing addresses, and payment information.
- We collect Personal Information when you create an account, make a purchase, sign up for our newsletter, or communicate with our customer service team.
2. Non-Personal Information:
- This refers to data that does not identify you as an individual. It may include, but not limited to, browser and device information, site usage data, and other data collected through cookies and other tracking technologies.
- We use this information to analyze the use of our website, gather demographic information about our user base as a whole, and improve our services and user experience.
Use of Collected Information
We use the information we collect for various purposes, including:
1. Order Processing and Customer Support:
- To process your orders, provide you with the requested products or services, and manage your account.
- To respond to your inquiries, requests, and provide customer support.
2. Marketing and Promotions:
- To send you marketing communications about our products, services, events, and promotions (with your consent where required by law).
- To administer promotions, surveys, and contests you may be interested in.
3. Website Improvement:
- To analyze and improve the usability, performance, and effectiveness of our website.
- To identify usage trends and develop new products or services.
4. Security and Compliance:
- To detect, prevent, and respond to fraud, intellectual property infringement, violations of our Terms of Service, violations of law, or other misuse of marbelys.shop.
- To comply with legal obligations, resolve disputes, and enforce our agreements.
Sharing and Disclosure of Information
We may share your information with third parties under the following circumstances:
1. Service Providers:
We may share your information with third-party service providers who perform services on our behalf, such as payment processing, order fulfillment, data analysis, marketing services, and customer service.
2. Legal Compliance:
We may disclose your information if required to do so by law or in a good faith belief that such action is necessary to comply with legal obligations, protect and defend our rights or property, or to protect the safety of our customers or the public.
3. Business Transfers:
In the event of a merger, acquisition, reorganization, bankruptcy, or other sale of all or a portion of our assets, any user information owned or controlled by us may be one of the assets transferred to third parties.
4. With Your Consent:
We may share your information for any other purposes disclosed to you at the time we collect the information or pursuant to your consent.
Data Security and Retention
1. Security Measures:
We implement a variety of security measures to maintain the safety of your personal information. These measures include computer safeguards and secured files and buildings. However, please note that no method of transmission over the Internet or method of electronic storage is 100% secure.
2. Data Retention:
We retain your personal information for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements.
3. Third-party Services:
We may employ third-party companies and individuals due to the following reasons: to facilitate our service; to provide the service on our behalf; to perform service-related services; or to assist us in analyzing how our service is used. We want to inform our service users that these third parties have access to your personal information. The reason is to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose.
Your Rights and Choices
1. Account Information:
You may review, correct, or modify your account information at any time by logging into your marbelys.shop account. If you wish to delete or deactivate your account, please contact us at [your contact email], although note that we may retain certain information as required by law or for legitimate business purposes.
2. Marketing Communications:
You may opt-out of receiving marketing emails from us by following the opt-out link provided in the email. Please note that even if you opt-out of receiving marketing communications, we may still send you non-marketing emails, such as those about your account or our ongoing business relations.
3. Cookies and Similar Technologies:
You have the option to accept or refuse cookies from marbelys.shop by adjusting the settings on your browser. Please note that if you choose to refuse cookies, some portions of our website may not function properly.
4. Your European Privacy Rights (for European Economic Area Residents):
If you are a resident of the European Economic Area (EEA), you have certain data protection rights. Marbelys.shop aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your personal information. If you wish to be informed about what personal information we hold about you and if you want it to be removed from our systems, please contact us.
Changes to This Privacy Policy
1. Updates:
- We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top of this Policy.
- We encourage you to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
Contact Us
If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:
Email: support@marbelys.shop
Address: [your business address]